Insurance and warranty related repair specialists.
Insurance and warranty related repair specialists.
Property damage is stressful enough without having to manage contractors, insurers and multiple repair schedules. Our insurance claims management service takes care of the entire repair journey from emergency response through to reinstatement. Keeping a claim moving while restoring a property as quickly as possible.
The quality of our delivery is second to none and our operations team understands the importance of ensuring repairs are understood and resolved. We like to take a hands-on approach with regard to delivery to assist our clients and customers with key decisions early on in the process to ensure an efficient and effective repair every time.
Our customer care team are focused on ensuring the quality of our service and delivery is in line with client and customer expectations throughout their journey with us.
Are you Dealing with…
- Burst Pipes
- Water Damage
- Fire Damage
- Storm Damage
- Subsidence
- Emergency Repairs
At Avoca, we act as a link between homeowners, insurers, loss adjusters and contractors, ensuring repairs are delivered efficiently whilst keeping everyone informed throughout the process.
A Streamlined Claims Process
At Avoca Group, we manage every stage of the property claims process, ensuring claims are progressed efficiently from first notification through to final completion. We coordinate inspections, assess damage, prepare detailed scopes of work and cost estimates, liaise with insurers, loss adjusters and policyholders, and oversee the delivery of approved repairs. With clear communication, accurate reporting and proactive case management throughout, we help reduce delays, simplify the claims journey and deliver a smooth, efficient experience for everyone involved.
Why choose Avoca Group?
- Experienced Claims Management Specialists.
- In-house Construction Professionals.
- End-to-End Project Management.
- South West Coverage.
- Commercial & Residential Expertise.
- Fast Emergency Response.
Recent Insurance Project
This recent insurance repair project involved a complete kitchen refurbishment following significant damage caused by an escape of water.
After assessing the extent of the damage, our team managed every stage of the restoration process, from removing the damaged kitchen to installing a brand-new, high-quality replacement.
Working closely with the insurer and the policyholder, we ensured the project was completed efficiently, with minimal disruption, restoring the kitchen to a modern, fully functional space that met the highest standards of workmanship.
Frequently Asked Questions
At Avoca Group, we manage every stage of the property claims process, ensuring claims are progressed efficiently from first notification through to final completion. We coordinate inspections, assess damage, prepare detailed scopes of work and cost estimates, liaise with insurers, loss adjusters and policyholders, and oversee the delivery of approved repairs. With clear communication, accurate reporting and proactive case management throughout, we help reduce delays, simplify the claims journey and deliver a smooth, efficient experience for everyone involved.
Avoca Group offers an end-to-end claims management service, combining technical expertise with experienced project management and a trusted network of skilled trades. We focus on delivering efficient claim progression, clear communication and quality repairs, helping insurers and policyholders achieve the best possible outcome with minimal disruption.
Yes. We provide claims management and property reinstatement services for homeowners, landlords, housing providers, commercial property owners and businesses across the South West, delivering tailored solutions for each property and claim.
Yes. Avoca Group works closely with insurance companies, loss adjusters, brokers and property managers to deliver efficient claims management and high-quality property reinstatement. Our collaborative approach helps streamline communication and reduce delays throughout the claims process.
Once a claim has been reported, we will carry out an initial inspection to assess the damage and prepare a detailed scope of works and repair estimate. Once approved by the insurer, we coordinate the required trades, manage the repairs and keep all parties informed until the property has been fully reinstated.
Avoca Group manages a wide range of property insurance claims, including escape of water, fire and smoke damage, storm damage, flood damage, impact damage, vandalism and accidental damage. Our experienced team works with insurers, loss adjusters and policyholders to restore both residential and commercial properties.
